Receive free standard shipping on purchases $40 + CAD!
Applies to shipping worldwide.
Shipping is tracked to Canada, US & most international countries.
Basic Shipping Options
- Standard Canada with tracking: 1 to 13 business days
- Standard USA with tracking: 4 to 8 business days
- Standard International with tracking: 4 to 28 business days (wide range accounts for remote destinations)
Q: What is your processing time?
A: Processing takes 24-48 hours during regular seasons. It can go up during holidays or peak shopping seasons.
Q: What carriers do you use?
A: We use Canada Post when shipping domestically (Canada). We use the third party carrier ChitChats when shipping to the USA & International, who partner with USPS & Asendia.
Q: Why hasn't my parcel started moving yet?
A: In order to offer reasonably priced tracked shipping, orders will be collected for a few days and sent in bulk to our discounted shipping carrier. Orders are sent out 1-2 times per week.
Q: Does shipping cost include duties?
A: We do not cover duties incurred for international destinations. Only shipments to Canada and USA are duty free as of now.
Q: Which countries include fully tracked shipping?
A: See list below:
- Great Britain
- Hong Kong
- New Zealand
- Russian Federation
- South Korea
Countries not on this list will receive partial tracking, up until it reaches your local carrier.
Q: How do I know how much in duties I will pay?
A: See the list of international duty limits:
If your order is below the "Duty De Minimis" then you will not have to pay duties fees. All orders are shipping from Toronto, Canada.